Tangoshoes.com uses a reflection period of 14 days. You can return all items free of charge within 14 days of receipt, under certain conditions. (free of charge only from the Netherlands)
CONDITIONS
- Items must be returned in the original packaging.
- Always enclose the return form when returning the items.
- We cannot take back worn and/or damaged items.
- Price tags and item tags may not be removed from the item.
METHOD OF RETURNS FROM THE NETHERLANDS
- Download our return form via this one link . Fill out the return form and add it to your return package.
- Create a free shipping label by registering your return via this link .
- After you have entered all your details, you can download your shipping label or use the link from the confirmation email.
- Print the shipping label and attach it carefully to your package.
- Hand in your return shipment free of charge at the nearest DHL service point. Click here to find a DHL ServicePoint near you.
As soon as the return has been processed by DHL, you will receive an email confirming that your return order has been sent.
METHOD OF RETURNS FROM ABROAD
- Download our return form via this link . Fill out the return form and add it to your return package.
- Write the return address (see below) on your package and hand this return shipment to the nearest post office in your area.
Return address:
Tango Shoes
Zuidhollandsedijk 181
5171 TM
Kaatsheuvel
As soon as the return has been processed by us, you will receive the purchase amount back into the account.
PROCESSING AND REFUND
After returning your package, you will receive the amount paid by you back on your account as soon as possible (within 7 days at the latest). If you have not received a refund after 7 days, please contact us at info@tangoshoes.com.
