RETURN SERVICE

Tangoshoes.com uses a reflection period of 14 days. You can return all items free of charge within 14 days of receipt, under certain conditions. free of charge only from the Netherlandsd)

REQUIREMENTS

  • Items must be returned in the original packaging.
  • Always enclose the return form when returning the items.
  • We cannot take back worn and / or damaged items.
  • Price tags and item tags may not be removed from the item.

EXCHANGES

Exchange for another product is unfortunately not possible. To receive the desired item, you can place a new order and return the other to us.

METHOD OF RETURNS FROM THE NETHERLANDS

  1. Download our return form via this onelink. Fill in the return form and add it to your return package.

  2. Create a free shipping label by submitting your return via this onelink .

  3. After you have entered all your details, you can download your shipping labelor use the link from the confirmation email.

  4. Print the shipping label and attach it carefully to your package..

  5. Hand in your return shipment free of charge at the nearest DHLservicepoint.Clickhere to find a DHL ServicePoint near you.

  6. As soon as the return has been processed by DHL, you will receive an email confirming that your return order has been sent.

*If you don't have a printer at home, make sure you print the shipping label in a place where you do have access to a printer. If you cannot print the shipping label, then thede return costs for your own account.

METHOD OF RETURNS FROM ABROAD

  1. Download our return form via this one link. Fill in the return form and add it to your return package.
                                                            
  2. Write the return address see below on your package and hand this return shipment to the nearest post office in your area.t.

  3. As soon as the return shipment has been processed with us, you will receive the purchase amount back into the account.                                                   

 

Return address :
Tango Shoes
Zuidhollandsedijk 181
5171 TM
Kaatsheuvel

PROCESSING AND REFUND

After returning your package, you will receive the amount paid by you back to your account as soon as possible within 14 days. If you have not received a refund after 14 days, please contact us at info@tangoshoes.com.m.